Monitoring

Once Gteknologies professionally installs a high-quality alarm system, customers can choose whether or not they want monitoring. If they opt for this service, their alarm system will be connected to a remote central monitoring station, which receives signals that report the conditions of the area being monitored.

Upon receiving a signal from a business or home, dispatchers immediately call that location to verify whether or not the alarm went off accidentally. Typically, whoever answers the phone must provide a secret password known only to them and the dispatchers. If the password is not provided or the call goes unanswered, an intrusion is presumed, and local authorities are dispatched to the scene or more calls are made to an approved list.

Subscribers can also ask the monitoring service to test the effectiveness of their alarm system. In “test” mode, any feature of the alarm can be tested, and the monitoring service can verify from where in the home they received the signal.